Contact Us

This page is for getting in touch with the editorial team behind Best Bitcoin Casinos. Email us at [email protected] and we aim to reply within two business days. Before you write, it helps to know one thing: we are an independent comparison site, not a casino. We do not hold player funds, process crypto deposits or withdrawals, issue bonuses, or have access to any account you hold at an operator. If your money is sitting at a site, the operator's support desk is the only place that can move it.

What to email us about

• Corrections. A bonus percentage has changed, a wagering requirement was updated, a site now blocks your state, or a payout window is no longer what the operator advertises. Tell us what you saw and when.
• Your own experience with a listed site. Deposits that did not credit, withdrawals that stalled, verification requests that appeared after you were told none applied. We cannot resolve it for you, but a pattern of reports changes how we rank a site.
• Review requests. If a crypto casino is not covered here and you think it should be, send the name and why it is worth a look.
• Coverage gaps. Questions about wallet setup, confirmation times, network fees, or stablecoin play that our pages do not answer clearly enough.
• Commercial and partnership enquiries. Use the same address and say so in the subject line.

What we can't do for you

• Recover, release, or chase a balance, a bonus, or a pending withdrawal at any operator.
• Reverse an on-chain transaction. Crypto sent to the wrong address is generally unrecoverable — no third party can undo it.
• Unlock, reinstate, or verify an account, or intervene in an operator's KYC or anti-money-laundering review.
• Advise you on how to get around state geoblocks, site restrictions, or identity checks. We won't help with that, and attempting it usually voids the account and any balance in it under the operator's terms.
• Give legal or tax advice. We can point you to what we've published; for anything binding, speak to a qualified professional.

Writing a report we can act on

Vague complaints are hard to verify and rarely change anything. A report we can check usually includes:

1. The site name as it appears on our list — BetPanda, CoinPoker Casino, Cryptorino, Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave.
2. The date, and the coin involved (BTC, ETH, LTC, USDT, USDC, DOGE or another altcoin).
3. Whether the issue was a deposit, a withdrawal, a bonus term, or access from your state.
4. What the site told you, in its own words, and what actually happened.
5. A transaction hash if it's an on-chain issue — never a password, a seed phrase, a private key, or a 2FA recovery code. No legitimate site or publisher will ever ask for those, and we don't want them.

How we make money, stated plainly

Best Bitcoin Casinos carries affiliate links. If you open an account through one of them, the operator may pay us a commission. You pay nothing extra, and commission does not buy a position on any list. Rankings are editorial: we research each site's coin support, withdrawal handling, bonus terms, licensing disclosures and game range, and we say what's weak as readily as what's strong. If you think a listing reads like it was bought, email us and say which one — that's exactly the kind of message we want.

Where our ratings come from

Our editorial scores are researched and verified against what operators publish, not the result of staff play sessions, and they are not customer-review averages. Our fact-check date for the current listings is Sep 26, 2026; crypto casino terms change quickly, so always confirm live terms on the operator's own promotions and cashier pages before you commit funds. Where a claim can't be verified — a licence number that isn't published, a payout speed that's advertised rather than evidenced — we treat it as unconfirmed and say so rather than repeating operator marketing.

A note on the offers you'll see beside this page

Because readers frequently email about specific promotions, here is how we treat the three at the top of our list. Every figure below is the operator's advertised offer, not a promise of value.

• BetPanda (editorial rating 10.0) — leads on a 10% weekly cashback rather than a headline match bonus, which is why it sits first for readers who dislike playthrough conditions: cashback on net losses is usually simpler to understand than a multiplied deposit. The limitation is that it's a smaller, slower-burning benefit with no big upfront number, and cashback percentages, qualifying periods and any wagering attached to the credited amount are set by the operator and can change. Check the current terms before depositing.
• CoinPoker Casino (9.9) — advertises a 150% welcome bonus up to $2,000, which is the largest match-style offer near the top of our list and suits players who want size over simplicity. The drawback is the flip side of that: match bonuses carry playthrough requirements, time limits, maximum bet caps while a bonus is active and game weighting that can exclude live dealer tables. Read those before you claim, and don't assume the headline figure is withdrawable.
• Cryptorino (9.9) — pairs a 100% match up to 1 BTC with 10% weekly cashback, so it covers both styles in one package. That BTC-denominated cap is also its main quirk: a bonus ceiling priced in Bitcoin moves with the market, so its dollar value on the day you deposit may differ from the day you finish wagering. Eligibility, minimum deposits and wagering terms are the operator's and should be checked live.

Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave run their own cashback, rakeback and match packages on the same principle — all carry conditions, and none are free money. If a page here states a bonus without its material terms beside it, that's a reporting error on our part. Tell us and we'll fix it.

Questions about legality we get asked often

There is no federal legalization of online casino play in the US. The crypto casinos we cover are offshore operations, licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator, which puts them in a legal grey area for American players. Regulated online casino gaming exists in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators don't run on crypto. State law varies, several states are explicitly restrictive, and many offshore sites self-restrict certain states in their own terms. You need to check your own state's position; we can explain what we've published, but we can't tell you what's lawful where you live. Nothing here is legal advice.

The same applies to tax. US players are generally liable for tax on gambling winnings and on crypto gains, and pseudonymous play doesn't change that. Consult a qualified tax professional — we can't, and won't, advise on it.

Before you play anywhere

You can lose the money you deposit, and with crypto you carry a second risk on top: the coin itself can fall in value while it sits in your balance. Playing in a stablecoin like USDT or USDC keeps your balance pegged to dollar terms and removes that swing, which is why many readers prefer it. Gamble only with money you can afford to lose entirely, and treat it as entertainment rather than income.

You must be at least 18 to play at the sites listed here, and 21 where the operator or your state sets that as the minimum — check each site's stated age requirement. Offshore operators may not provide the deposit limits, time-outs, self-exclusion tools or dispute channels you'd get from a state-regulated operator, so the protections are thinner. If gambling is causing you problems, call the National Problem Gambling Helpline on 1-800-GAMBLER, free and confidential, 24 hours a day. Our responsible gambling resources set out the tools worth using and the warning signs worth taking seriously.

Editorial contacts and further reading

If your question is really about who writes these rankings and how, our editorial background and review approach covers it in more detail. The terms governing use of this site explain what our content is and isn't, and readers outside the US market sometimes find our coverage of casinos outside GamStop closer to what they're looking for.

Written and maintained by Nicholas Watts. Send anything you think we've got wrong — corrections from readers are the fastest way this site improves.